The math of a property manager partnership
Why we structure PM partnerships as revenue-share rather than license fees, and what that means for everyone's incentives.
Property managers could charge us for access to their buildings, or we could charge them for the software. We do neither. Partners earn a commission on the bookings their buildings generate, at a rate set by tier.
How the split works
A resident pays the Neighbour’s rate plus Swifli’s booking fee, and HST where it applies — all shown before they book. The Neighbour keeps their full rate. The partner’s commission is worked out from Swifli’s booking fee on each completed booking, so it grows with real, completed bookings, never with a flat license.
Commission rates are tiered by partnership tier and set in each agreement, and every booking’s commission shows up in the partner portal. Swifli never counts a partner’s commission as its own revenue. The accounting matches the incentive: partners are paid when residents actually get value.
Why this aligns everyone
A license fee rewards us whether or not residents are served. A per-seat charge to the PM punishes them for offering a resident benefit. Commission-share rewards exactly the thing we all want: residents booking services that work for them, again and again.